Cognigen – How to locate the phone number for a vendor
I got an idea for a great new series of articles on the Blog. I sometimes get emails from my downline and thought, it would be great to answer them so that anyone can learn from the answer. I’m sure a lot of you have these questions!
Our first question comes from C.J. Walton
Good afternoon Ben. I have been looking into the long distance for businesses and Pioneer telephone seems to come up the cheapest all the time. What I would like to know is is there a phone number for that company or is the whole set up done online? Is there a number the customer can call after I set up their phone long-distance package. Is there more training to sell this product to the business sector? Again thank you for your time.
Sincerely C.J. Walton
Hi CJ,
Thank you for the email.
Yes there is a toll free number to call for support but not neccessarily for orders. I don’t know if they take installations over the phone though, because they might not be used to working in an affiliate marketing way where they need to ensure that your agentid is credited. In some cases they have to credit two agent ids. Cognigen’s and your own. The best thing is usually for you take the order by phone, but login to your web site and place the order through your web site. That way you make sure you get credit for it.(Some vendors like Talk America and VMC Satellite do have order numbers where you can call in and order and they ask for your affiliate id.)
Now… How do you find the numbers for each vendor?
Go to your back office at:
Login, then click on the “support” link. Then click on the “vendor contact list”. You’ll see a listing of each vendor there, and you can click on them to get information about each vendor. Each vendor has vendor specific notes under them.
In the case of Pioneer the notes say specifically that the vendor does not have a Cognigen specific order number at this time. So I would not call that number to place orders as you probably won’t be given proper credit for it.
You can also go directly to the vendor phone numbers at:
http://ld.net/admin/support/vendorlist.cgi
One more important thing… from your main admin page… if you click on library you can download LOA order forms. These are the forms you need if you want to manually take orders.
You can go directly there at:
http://ld.net/admin/documents/loa.cgi
- Ben
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