I thought today I’d discuss a recent issue that has come up in my own organization.

I have a big organization. (thousands of people in my downline.)

My self and the leaders thought we were doing a good job of keeping up with everyone.  We offer a ton of training:

1. weekly conference call/webinar
2. email list
3. discussion board
4. recordings of past trainings
5. email autoresponder basic training series (which covers all of the above topics.)

Unfortunately I found quite a few people weren’t included in these.

You see I assumed that their upline was doing a good job of passing the information down to them.  I assumed most people knew of all the resources we had available.  Yet several people came up to me at convention and told me they wanted to get onto my training list and had no idea how to do so.

So don’t ever take for granted that people in your organization know about all the methods of training you provide.  Make sure you remind everyone.  Whether or not it is at events like convention, or by blasting out emails to your entire back office, or using updated tools like voicemail blasts to let your people know.

As soon as I blasted out an email reminder I got dozens of feedbacks from orphans in my downline

I also discovered some people weren’t able to get access to the discussion board because the email confirmations weren’t working right.  39 people had registered but not been able to participate in any conversations!

Don’t take your team for granted.  I’m not saying you have to drag anyone but don’t take it for granted that everyone knows what are your tools and training materials are.  Make sure you remind them, just like you have to do “basic” training once in awhile you need to remind everyone of what your tools and trainings are.

- Ben Fitts

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